Symphony Services International respects your privacy. We collect information about you in order to process your payment arrangements and contact you in the case of any disruption to your service. If the information is not provided, Symphony Services International may not be able to provide these services.
Unless you tell us otherwise Symphony Services International may also use this information to send you material about future Symphony Services International-related activities and events and to conduct market research. In order to facilitate these activities, Symphony Services International may need to provide this information to organisations that provide services to Symphony Services International such as mailing houses.
If you do not wish your information to be used for any of these purposes or wish to gain access to the information Symphony Services International holds about you by contacting Symphony Services International’s Privacy Officer c/o Symphony Services International, PO Box 1145, Darlinghurst, NSW 1300, by facsimile to (02) 8622 9422, by e-mail to email@example.com or by telephone on (02) 8622 9400.
Information Collection and Use
Symphony Services International is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Symphony Services International collects information from our users at several different points on our website and stores them on our database.
We request information from the user on the booking order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. If a user rejects a cookie, they may still use our site.The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to anonymously track the interests of our users to enhance the experience on our site.
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
This web site contains links to other sites. Please be aware that the Symphony Services International is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email addresses.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving our products and services
Customer Service updates
When required we communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your postcode), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user’s personal data provided to us. Please contact us if you require further assistance.
Notification of Changes
Symphony Services International Website: Copyright and Disclaimer
Unless otherwise stated, all content on this website is copyright Symphony Services International and must not be re-used without prior written permission from Symphony Services International.
Every reasonable effort has been made to ensure that the information presented on this website is correct and up to date, and Symphony Services International reserves all rights to change any information on this website at any time without notice.
Please contact us if you have any queries.